QUALITY MANAGEMENT STATEMENT

 

The Lighthouse (Electrical Engineers) Ltd seek to maintain the highest standards of quality and service in every aspect of our business and are committed to meeting the quality standards expected by our customers.

We recognise that client satisfaction is essential for the continued success of the company and for the personal development and job satisfaction of our employees.
Our commitment is to:

• Ensure that the needs of our customers are clearly understood
  
• Ensure all our work is conducted to a high professional standard and in line with all current regulations
  
• Use high quality materials sourced from reputable suppliers
  
• Complete projects within agreed timescales and budgets
  
• Provide all documentation promptly and in a user friendly manner
  
• Ensure that all appropriate documentation is maintained, controlled and archived
  
• Identify any quality problems and provide prompt action to rectify them
  
• Ensure all staff are appropriately trained
  
• Reduce our consumption of resources and improve the efficient use of those resources

Our directors take a personal interest in all projects and are available to meet with clients to ensure that they are satisfied with progress.

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All information supplied is for reference purposes only and may change, please refer to current regulations and guidelines